FAQ
When will I get my order?
Our watches are made-to-order and typically ship within 1-3 business days. Once on their way, delivery takes an average of 6-10 calendar days, depending on your location.
Do you accept returns?
Yes, you can return any timepiece for a full refund within 30 days of receiving it.
For more information please see our Return Policy here.
Do your watches come with a warranty?
Yes, every watch is protected by a 2‑year warranty covering both mechanics and functionality.
Are your watches waterproof?
Yes, all of our watches are waterproof, crafted from stainless steel, and built for lasting durability.
Are you affiliated with any brand?
ModHouse Timepieces are not sold in traditional retail stores.
These timepieces are entirely independent and have no affiliation with any watch brands. We solely market our customized products, and ModHouse Timepieces is not associated with Seiko or any other brand.
